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JOB DESCRIPTION

Software Engineer (CloudCX)

Speridian Technologies seeks Software Engineer for Albuquerque, NM office to be responsible for oversight of engagement implementations focusing on Cloud CX Solutions such as Salesforce or RightNow CX or Oracle Policy Automation utilizing technical skills in full range of Java, PHP, C# and technical consulting on CRM solutions, presentations and product demonstrations for mid-market and enterprise level customers. Define roadmap for migrating and implementing solutions. Allocate & track the tasks for team members.. Provide guidance to team members on technical and support issues. Team members are computer programmers and systems analysts. Provide functional consulting in the setup, configuration, customizations, training and support.  Conduct analysis of client operations, including business and systems requirements, limitations and solutions, CRM customizations, quality testing, implementation and training. Develop and update project plans including project objectives, technologies, schedules, funding and staffing. Ensure deliverables in various phases of Software Development Life Cycle.  Support integration testing and User Acceptance Testing. Coordinate the development of training materials, user manuals and other documents as needed to enable successful implementation and turnover of the process or system to business owners and users. Design Project communication plan and ensure the team members uses it well. May travel and relocate to various unanticipated sites throughout the US.

Must have Master’s degree in Engineering, Business Administration, Computer Science, Information Systems or related and three years of experience OR Bachelor’s degree in Engineering, Business Administration, Computer Science, Information Systems or related and five years of experience.

Fax resumes to Speridian Technologies, LLC, Attn: HR at (505) 242-6036.

Clearly reference position. No calls. EOE.

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CMMI Level 5