Technical Architect
10-15 yrs | Trivandrum/ Cochin
.Net SharePoint Developer
3-7 yrs | Trivandrum
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AI powered Service Request Triaging Using Oracle CX Sales and Service Cloud
In today’s digital era, every business wants to ensure that customer satisfaction is of foremost importance. Traditional service request triaging process has a lot of manual interventions which leads to operational issues and this can severely affect your customer retention process.