OVERVIEW

Speridian Technologies has been working with the Oracle Corporation for more than a decade, as a Platinum Partner in Siebel CRM implementations. Speridian leverages this decade-long partnership with Oracle to bring solutions to your CRM needs in the most efficient and cost-effective way, with quick turnaround time in your implementations which results in accelerated Return on Investment (ROI). Our seasoned Siebel practitioners are well-versed in developing leading-edge CRM solutions for Oracle's Siebel Suite of CRM products, based on your business needs. Our team tailors each Siebel product to fit the needs of the customer to the maximum possible extent by delivering exactly what they demand. Our proactive work culture addresses customers' problems before they encounter the issues. Thus, we engineer each product to global standards of perfection with respect to its simplicity, usability, productivity, efficiency and maintainability.


OFFERINGS

Speridian understands that customer satisfaction is the critical competitive differentiator in today's business world. With our extensive Siebel implementation and upgrade expertise, the Speridian CRM team assists you with complete CRM solutions, which include end-to-end implementations, version upgrades, data migration, integration, testing, user training and application maintenance.

We understand your needs, anticipate your information requirements, answer your questions promptly and comprehensively, deliver exactly what you order, make deliveries on time, and suggest new products and solutions that will be of genuine interest. Our expertise spans most of the Siebel functional areas including:
  • Siebel Sales
  • Siebel Marketing
  • Siebel Field Service
  • Siebel Call Center
  • Siebel Service
  • Siebel eService/Portal
  • Siebel Order Management
  • Siebel Case Management
  • Siebel Campaign Management

THE SPERIDIAN ADVANTAGE

  • End-to-end solutions for Siebel CRM implementations with options of on-premise or Cloud implementations
  • Excellent delivery methodologies that offer high-quality implementation and post-implementation services
  • Expertise in global roll-outs and multilingual implementations
  • Strong domain knowledge across various verticals and Siebel horizontals
  • Expertise in integrating Siebel with various systems within the enterprise
  • Highly matured Siebel practice
  • Strong partnership with Oracle
  • Proven onsite/offshore global delivery model
  • Accelerated ROI
Open UI Center of Excellence

The Speridian Open UI Center of Excellence is a simulated knowledge center, which owns standardized development methodology, proven best practices, metrics and tools. An integrated team of user experience experts and Speridian's certified Open UI technical team work together to optimize a customer's user experience.

  • Customers are engaged with our proven methodology in upgrading existing Siebel versions to the latest Siebel Open UI Fix Pack.
  • Speridian has developed an open UI solution for mobile devices including iPad and Android devices.
  • We help customers seamlessly migrate their interface to open UI standards and transform the interface to a next-generation look-and-feel across multiple device options.
Siebel Center of Excellence
  • Provides product support and facilitates resolution of issues around the full suite of active CRM, Business Intelligence and Java products for client projects
  • Provides advisory, implementation, support, quality assurance and testing services for our Managed Service Projects
  • Develops a comprehensive portfolio of solution accelerators and reusable frameworks for our consulting engagements
  • Adheres to Siebel Coding Standards and Design Guidelines

Oracle partner company
CMMI Level 5