Enterprises across industries are embracing Oracle Fusion ERP to modernize operations, strengthen compliance, and gain real-time financial visibility. The platform delivers immense value by streamlining processes, improving decision-making, and creating a foundation for digital transformation. For many organizations, it represents a critical step toward building a more agile and competitive business model.
But implementing Oracle Fusion ERP is only the beginning. To capture the full return on investment, businesses need to ensure the system is continuously optimized, supported, and aligned with evolving needs. This is where Application Managed Services (AMS) becomes the differentiator. By pairing Oracle Fusion ERP with Speridian’s AMS, organizations not only maintain system stability but also unlock greater efficiency, reduce costs, and drive innovation.
With Speridian as your AMS partner, Oracle Fusion ERP moves beyond being a system of record—it becomes a strategic enabler of long-term growth and business transformation.
According to Gartner, by 2027, over 70% of ERP initiatives will fail to meet their initial business-case goals, with as many as 25% failing outright (Gartner). These sobering figures underscore that even robust platforms like Oracle Fusion ERP can underdeliver without the right support and strategic alignment.
Common friction points include frequent patch cycles, manual post-release testing, slow incident resolution, and spiralling compliance costs. As a result, the ERP investment can become more of a liability than a competitive asset.
Table of Contents
Why AMS is Needed
- Functional & Business Process Challenges
Functional gaps often arise post-implementation, requiring continuous analysis and configuration to meet evolving business needs. Complex reporting demands, workflow routing issues, and module-specific challenges across Finance, SCM, HCM, EPM, Sales, Service, Marketing, and CPQ Cloud require specialized resolution and optimization. - User Experience & Adoption Challenges
User adoption is critical to ERP success. A robust helpdesk ticketing system, on-the-job training, reverse shadowing, and clear documentation, including Redwood page configuration, are essential for boosting user efficiency and satisfaction. - Technical & System-Level Challenges
Oracle Fusion’s quarterly updates demand rigorous regression testing. Patch management, incident and change management, integration stability, API handling, and security updates – such as role-based access control – are critical to protecting system integrity and performance
How Speridian’s AMS Reverses the Business Value Drain
Speridian’s Application Managed Services (AMS) provides a structured framework that prevents ERP from becoming a cost sink and instead turns it into a value-generating asset.
Key benefits include:
- Patch Anxiety Resolved – RPA-driven automated testing ensures updates are validated swiftly, minimizing business disruption.
- Containment of Hidden Costs – Proactive monitoring pre-empts minor glitches from escalating into full-blown outages.
- Accelerated Time-to-Value – Streamlined release and change management unlock new ERP capabilities more rapidly.
- Governance with Vision – A structured oversight mechanism ensures ERP evolves in strategic lockstep with your business needs.
AMS is more than operations—it’s the engine that transforms Oracle Fusion ERP from overhead to opportunity.
Speridian’s Edge: Beyond Support
Apart from the regular L1, L2, L3 Support – Speridian elevates ERP support through:
- An Automation-First Philosophy – we harness AI and RPA to reduce manual tasks and speed resolution.
- Flexible Engagement Models – from onsite L1 presence to global delivery, we adapt precisely to your needs.
- Proven Oracle Audio-Visual Credibility – we bring decades of deep ERP and CX experience to every engagement.
- Governance That Drives ROI – not just performance metrics but business outcomes designed to reduce total cost of ownership.
- Oracle Agentic AI Use-Cases
- Streamline Automation Across Functions – Prebuilt AI agents handle workflows such as invoice processing, order returns, shift scheduling, and talent acquisition.
- Tailor AI Solutions – Using Oracle Agent Studio, Speridian extends prebuilt agents with custom prompts, APIs, and industry-specific logic across ERP, HCM, SCM, EPM, Sales, Service, Marketing, and CPQ.
- Seamless Cloud Integration –Because Oracle Agentic AI is natively integrated with Oracle Fusion CX and ERP Cloud, Speridian AMS delivers AI-driven solutions that are deeply embedded into everyday business workflows, not just bolt-on tools.
The Takeaway: ERP as a Growth Enabler
With Speridian’s AMS, you can transform Oracle Fusion ERP into a strategic advantage, ensuring it delivers ongoing value rather than sinking resources.
If your ERP feels like it’s underperforming, consider this: a proactive, structured AMS model might be the answer that turns it into an investment that truly pays off.
With Speridian, Oracle Fusion ERP becomes an engine of growth – not merely a system to maintain!
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