Blogs
The Top Features of Salesforce Case Management
When your customers have issues with a service or product, a swift response by your organization to complaints is expected. Research reveals 70% of customers say they will support an organization that delivers great customer service, so responding quickly to customer...
Salesforce Customer 360: The Complete Guide
80% of customers believe that their brand experience is as important as the products they buy. To create a unified and seamless journey for customers, B2B and B2C companies need to optimize internal and external channels, and Salesforce Customer 360 helps to do just...
The Future of Salesforce Technology
Salesforce is a cloud-based platform that helps businesses manage customer relationships and create meaningful user experiences. Salesforce is Software-as-a-Service (SaaS) built on a multi-tenant architecture with advantages such as API integration, configuration,...
What is the Salesforce Security model?
Salesforce has grown in popularity and demand in the last several decades and is widely known for salesforce application development. Salesforce’s universality is a consequence of its excellent capabilities that provide proficient services for many businesses....
