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The ultimate guide to efficient Field Service Management

The ultimate guide to efficient Field Service Management

Field services is fundamentally a people-oriented business consisting of field technicians, also known as field service engineers or field force, that perform services for your customers at their location. Field service management is the process of coordinating all of the operations conducted by a Field Service organization, such as scheduling service, dispatching technicians, tracking job status, invoicing, and billing.

Digital transformation in banking post COVID-19

Digital transformation in banking post COVID-19

COVID-19 pandemic is undoubtedly one of the worst challenges faced by the banking industry. The current crisis has made it challenging for banks to manage their daily operations and customer expectations while dealing with the new normal. However, this pandemic has...
7 Reasons to be Prepared for Increased Delinquency in 2021

7 Reasons to be Prepared for Increased Delinquency in 2021

Many service providers and manufacturers find redundant and sometime manual warranty processes challenging. Few recognize that the benefits that can be gained through optimization of their warranty management systems. Traditionally, Warranty Management Systems are clunky and inefficient because they are assembled piecemeal over time. These systems tend to be plagued by fragmented communication and manually intensive administrative tasks—making them both costly to maintain and low-performing.