Customer’s expectations have increased in our digital era they expect a seamless and personalized experience, including immediate response from vendors when engaging in a sales process.
To meet the increasing demand, Speridian helps organizations exceed customers’ demanding expectations with a connected process powered by Oracle Sales Cloud. By connecting data, improving customer insight, and providing a seamless, omnichannel experience, we’ll help you differentiate your brand by developing lasting, profitable relationships, converting customers into loyal fans.
- Oracle CX Sales
- Sales planning and performance management
- CPQ for Sales
- Oracle CX Commerce
- Digital Customer Service
Oracle CX Sales
Ensure that high value accounts are your customers for life-time and also helps you to build a strong sales organization. Oracle CX enables you to set your sales team with all the right data they need to ensure that they can close wins with complete intelligence. Also, you can have a streamlined planning, execution, on-boarding and proper account management in place. Completely automate your manual activities and give your sales representatives faster access to critical data helping them to spend more time in closing deals.
- Better sales plans
- Enhanced Intelligence
- Guided selling
- Customer 360
- Activity management
- Mobile app
- Sales assistant
Sales planning and performance management
Help your business to do better sales planning and manage the team’s performance compensation. Quota, territories, forecasting and Incentive compensation modules helps you in achieving backed by a strong CX Sales application at the background.
- Quota planning and management
- Territory management
- Incentive compensation
- Business Intelligence
CPQ for Sales
Maximize your sales and profitability through the best and optimized pricing whether you sell direct, through partner or online channels. Implement the best of the solution and have better proposals and quotes generated. Oracle CPQ helps you to achieve this and makes configure, pricing and quote process simple and efficient across all sales channels.
- Optimized quotes and proposals
- Enhanced configurations
- Automated workflows and approvals
- Streamlined integrations
Oracle CX Commerce
Enables you to support your buyers and sellers by offering the best of ecommerce solution. The service provides you with a wide range of flexible tools to build best ecommerce portals for your customers
- Customize the design and layout of your storefront pages
- Manage catalogue
- Manage inventory
- Offer promotions
- Manage shopper accounts
- Develop custom extensions through the Oracle Commerce Cloud
Digital Customer Service
DCS is an offering with Oracle CX Sales and Service that enables you to provide your customers self-service access to their requests and access the knowledge content through end user portal.
- Manage product and category
- Knowledge base and answers
- Efficient service request and resolution
- Queue Management
- SLA’s and Milestones
- Guided Assistance
Oracle Service Cloud