Speridian’s HCM solution simplified recruiting processes at a major clinical research organization

About the Client
Headquartered in Bangalore, India, our client is an internationally reputed contract research and manufacturing organization, which supports R&D programs from lead generation to clinical supplies. Their multi-disciplinary skills in integrated drug discovery and development include capabilities in medicinal chemistry, biology, in vivo pharmacology, toxicology, custom synthesis, process R&D, cGMP manufacturing, formulation and analytical development along with Clinical development services.

Business Challenges
Our client was observing an overwhelming growth over the years – expanding its operations, workforce and more. But, mobilizing the employees rapidly was always a challenge. Hiring and recruitment managers had issues accessing candidates and making rational hiring decisions.

The client:

• Lacked automated systems to compare salary standards of a particular profile
• Used exhaustive processes to study previous pay structure and release new offers
• Had no system to allocate hiring budget for a position/department and track its progress
• Operated using a manual process for Onboarding/Offboarding
• Utilized excel sheets to calculate Salary Fitment and Parity

Objectives

• Our client wanted to streamline their Recruitment processes
• The objectives could precisely be fulfilled with the SAP SuccessFactors Recruitment Management and On/Offboarding module, along with the essential value-adds
• Requirements include:
• A system that helps fill critical positions with the best-matching candidates
• An augmented selection procedure in line with business objectives
• Advance tools that help in identifying the right talent

Solution
Speridian’s consultants advised the client to leverage SuccessFactors Recruitment Management and Onboarding solution for accessing candidate profiles and making better hiring decisions.

• Fitment and Parity
• A custom extension was developed to bring compensation parity at all employee levels within the organization
• Salary calculation was simplified where recruiter enters basic salary in application and all other components get populated automatically
• Employee wise & company wise parity comparison feature was also provided

• Budgeting
  • A web UI was developed in .NET and integrated with SF to assign a head count and budget across the departments
  • A budgeting template was created to manage hiring data – reducing the targeted workforce and budget for every approved request, on a real-time basis
  • The UI also provided recruiters with an option to generate detailed headcount and requisition reports

Business Impact

• 58% more effectiveness in hiring for open positions
• Manual Processes for Onboarding and Offboarding were minimized by 91%
• A minimal investment in IT processes through cloud-based HR systems
• Real-time access to information on budgeting allocated for hiring in one financial year
• Easy comparison of employee salaries and faster rollout of offer letters