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Oracle Engagement Cloud

LOS Evolution in Pandemic 2nd Wave

In today’s digital era, every business wants to ensure that customer satisfaction is of foremost importance. Traditional service request triaging process has a lot of manual interventions which leads to operational issues and this can severely affect your customer retention process.

Sales process automation for small business financing company

Sales process automation for small business financing company

The solution uses Oracle CX (sales/ Oracle Engagement Cloud) Cloud’s agility and advanced features which can make the Business flow user friendly in CRM perspective. By using the solution we have implemented multiple Process Flow based on different Products and Auto...
Streamlining Logistics Business Operations using CRM

Streamlining Logistics Business Operations using CRM

The solution uses Oracle CX Cloud (Oracle Engagement Cloud, Marketing Cloud and Field Service Cloud) to provide a unified solution that makes the Business flow streamlined and meets all the requirements of Sales, Service, Marketing and Field Service using the advanced...
Automation of Quotes process

Automation of Quotes process

The cloud based CRM solution helped the customer to steam line sales cycle with seamless integration between quotes and sales order transactions. Key features of this solution includes Create transaction for an opportunity and accountUpdate an opportunity’s...
Customer Relationship Solution for Manufacturing Business

Customer Relationship Solution for Manufacturing Business

The solution uses Oracle CX Cloud (Oracle Engagement Cloud and DCS Portal) to provide a comprehensive and robust CRM solution that helps the Organization to have an automated Lead and Key Account Management system to develop a long term relationship/partnership with...