Unlock Agility and Reliability Across Your Oracle Fusion ERP & CX Ecosystem
Managing Oracle Fusion applications is no longer just about keeping systems running it’s about continuous evolution. With Speridian’s Application Managed Services (AMS) for Oracle Fusion ERP and CX, enterprises can ensure performance, resilience, and compliance while enabling innovation and business continuity.
Whether you’re looking to reduce operational complexity, manage quarterly Oracle updates, or modernize UX with Redwood, our AMS team provides scalable, expert-driven support aligned with your business goals.
Why Choose Speridian’s AMS for Oracle Fusion?
21+ Years of Oracle Expertise
Proven success managing complex Fusion ERP, CX, and technical environments.
Comprehensive Functional Coverage
From Financials to HCM, SCM to EPM, our expertise spans the full Oracle Fusion stack.
Flexible Engagement Models
Choose fully managed, co-managed, or custom support plans tailored to your needs.
Governance-Driven Support
Structured SLA adherence, proactive reviews, and continuous optimization.
Automation & Modernization First
We leverage intelligent automation, Redwood UX strategies, and AI testing to reduce risk and drive value.
Core AMS Capabilities
Day-to-Day Application Support
- SLA-driven issue resolution and problem management
- Root cause analysis (RCA) and performance monitoring
- User assistance and service request fulfillment
- L1 on-site support with escalation to L2/L3 teams
- Integration with JIRA or client ticketing systems
Redwood Enablement
- UX modernization aligned with Oracle’s Redwood design
- Advisory on Redwood strategy and adoption
- Training and rollout support for end-user enablement
Application Enhancement & Change
- Functional enhancements, customizations, and compliance updates
- Monthly continuous improvement cycles
- Change evaluation, implementation, and documentation
Automation Testing for Oracle Patches
- RPA-based testing post Oracle quarterly patch updates
- Process-specific test scripts and regression validations
- Patch impact analysis and documentation
Release Management
- Monthly and quarterly release planning
- Deployment support aligned with Oracle’s cadence
- Structured rollback strategies and SLA-based incident support
Ticketing and Incident Management
- End-to-end ticket triage and bug tracking via JIRA
- Proactive alert monitoring and SLA-based resolution
Speridian AMS covers a broad spectrum of Oracle Fusion modules:
Oracle Fusion ERP
- Financials (AP, AR, GL, Fixed Assets, Tax, PPM)
- Supply Chain Management (Procurement, Inventory, Planning)
- Project Portfolio Management
- Human Capital Management (Core HR, Payroll, Talent)
- Enterprise Performance Management (Planning, FCCS)
Oracle Fusion CX
- Sales, Marketing (Eloqua, Responsys), Incentive Compensation
- Service Cloud, Field Service, CPQ
- Integration Cloud, Digital Assistant, Process Automation
Oracle Fusion Data & Analytics
- Fusion ERP/CX/HCM Analytics
- Oracle Fusion Data Intelligence (FDI)
MEA Governance Layer
Strategic oversight and optimization at every stage
Proactive Monitoring Tools
Integration with Dynatrace, New Relic, and more
Monthly Stakeholder Reviews
Continuous alignment and performance tracking
Security-First Mindset
Compliance tracking, role-based controls, and encryption
Let Speridian’s AMS team help you streamline operations, adopt Redwood UX, and drive business transformation without compromising stability or compliance.
Contact us today to learn how Speridian’s Application Managed Services for Oracle Fusion can support your digital evolution.
