Oracle CX
New York Department of Tax and Finance selects Speridian to enhance Call Center Functionalities
Speridian is enhancing the NYDTF’s Contact center using Oracle Service Cloud solution. This call center handles 3 million+ calls for 13 other New York state entities like DOS, DOL, DMV, NYBE etc.
7 Tips for Improving Your Medical Device Field Operations in 2021
You would be hard-pressed to find a field in the world that is more strictly regulated than the medical industry, and the same goes for the medical devices at the industry’s core.
Oracle CX for managing campaigns, sales and service of a City
A new city along the coast of Red Sea in Saudi Arabia chose Oracle E-Business Suite and CX solution to manage its end to process in marketing, sales, service and analytical reports. This cloud-based automation helped its investors to rely a centralised solution for...
