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The Countdown to SharePoint 2013 End of Life!

The Countdown to SharePoint 2013 End of Life!

SharePoint 2013 is now officially End-of-Life (EOL). This would entail that Microsoft will no longer issue security updates or general support for this version. We’ll discuss how this impacts SharePoint 2013 customers in this blog post and what remedial steps...
A Dive Into The 4 Key Types Of Case Work

A Dive Into The 4 Key Types Of Case Work

The term “case management” can have various meanings depending on where you work. For example, a doctor might use it when referring to caring for a patient, whereas a lawyer would say they’re working on a legal proceeding. Additionally, customer...
7 Major Automation Moves To Help Optimize Warranty Management

7 Major Automation Moves To Help Optimize Warranty Management

Many service providers and manufacturers find redundant and sometime manual warranty processes challenging. Few recognize that the benefits that can be gained through optimization of their warranty management systems. Traditionally, Warranty Management Systems are clunky and inefficient because they are assembled piecemeal over time. These systems tend to be plagued by fragmented communication and manually intensive administrative tasks—making them both costly to maintain and low-performing.