Speridian helps leading Communications Provider in South Asia streamline their sales process using Oracle Cloud
Our client, Multinet Pakistan, is a premier information and communications provider in the South Asia region. Known for their reliability and quality solutions, they service over 120 cities in the area, providing advanced services and portfolio management to leading enterprises.
In today’s digital era, every business wants to ensure that customer satisfaction is of foremost importance. Traditional service request triaging process has a lot of manual interventions which leads to operational issues and this can severely affect your customer retention process.