Many service providers and manufacturers find redundant and sometime manual warranty processes challenging. Few recognize that the benefits that can be gained through optimization of their warranty management systems. Traditionally, Warranty Management Systems are clunky and inefficient because they are assembled piecemeal over time. These systems tend to be plagued by fragmented communication and manually intensive administrative tasks—making them both costly to maintain and low-performing.
The Internet of Things is already an active part of all of our lives. From smart thermostats and speakers to a grocery list you dictate to a virtual assistant while driving, these connected devices have made countless parts of life easier. Perhaps surprisingly, the number of businesses adopting IoT solutions to drive efficiency up and the bottom line down has lagged behind consumer adoption.