Public Sector agencies are increasingly tasked with rapidly establishing Crisis Hotlines, Support Centers, and Self-Service Knowledge Channels in response to an emergency or crisis. Most recently, this includes the Health, Social, and Economic impacts stemming from the current pandemic.
Speridian Technologies, an Oracle Platinum Partner, developed a flexible solution that was configured and deployed in 4 days for the New York State Coronavirus Hotline.
Watch our 30-minute webcast reviewing this simple, repeatable, cost effective solution. Come see what Speridian has built for New York State, powered by the Oracle CX Cloud!