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Customer Experience

Provide Multi-Channel Personalized Experiences to Create Loyal Customers and Win More Business

In any branding or marketing effort, it’s imperative to provide a customer with a unified experience across all devices and platforms. You want to be consistent and instantly recognizable, providing the customer with an easy-to-use interface that’s reliable and reinforces your trusted advisor role.

Speridian’s customer experience services help you achieve balance between form, function and usability. Our Customer Experience engineers will collaborate with your teams to design and craft a meaningful digital experience optimized for end user experience, creating a loyal customer base for years to come.

We offer a full-range of Customer Experience services

Our Services

UX/UI Design

Understand your customer’s buying journey to create a consistent and intuitive experience across all platforms. Our seasoned user experience designers will help you:

  • Incorporate context and consumer lifestyle factors into a seamless, connected experience
  • Take into account user roles, business transactions and processes for a coherent and collaborative experience for enterprise customers
  • Leverage the latest in machine learning to stay ahead of industry trends for increased customer reach

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Data Visualization

Bring clarity and precision into the customer’s decision-making process. Our user experience designers will:

  • Work with you to understand the end-user’s information needs, priorities and hierarchies
  • Combine our deep understanding of data visualization and information design to create an interactive display that’s reliable and easy to use
  • Incorporate end-user access frequency into the design process to increase loyalty and click rates

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Mobility Experience Design

Ensure your mobility experience is responsive. Our mobility design team will help you:

  • Create a seamless mobile user experience, taking context into account during the development of features and content
  • Develop compelling, interactive experiences for both consumer and business applications, increasing engagement across all devices

Deliver stable, secure mobile applications quickly and cost effectively

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Better understand the applications, databases and processes that run in your data center today and map out a modernization strategy for the future.

Speridian Advantage

Create personalized recommendations and offers based on customer behavior

Create micro-moment connections with responsive design

Leverage the latest in next-gen technology to enhance customer understanding

Enable workflows and easy to follow paths to purchase optimized for the end user

Become hyper-relevant and deliver added value with unexpected experiences

Customer Experience in Action

Insights

Modern Customer Experience 2019
Modern Customer Experience 2019

Modern Customer Experience is the place to learn, prepare, and get inspired for the next wave in customer experience innovation.

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Related Solutions

Application Modernization

Digital Marketing

Next-Gen

Let’s talk about creating more engagement from your customers.