Salesforce
The Benefits of Salesforce Omnichannel Routing in 2023
Customer experience has solidified its role as a key differentiator in nearly every industry worldwide for retaining customers and building loyalty. Research reveals that 73% of consumers shop on more than one channel emphasizing the importance of providing a...
The Top Features of Salesforce Case Management in 2023
When your customers have issues with a service or product, a swift response by your organization to complaints is expected. Research reveals 70% of customers say they will support an organization that delivers great customer service, so responding quickly to customer...
The Top 5 Benefits of a CRM for Manufacturing Companies in 2023
Investing in CRM has become increasingly common in the manufacturing industry. Compared to a few years ago, the current investment trends for CRM software in the industry are impressively high. This is because CRM software companies strive to develop the best...
