In today’s rapidly changing business world, if you want to build strong relationships with your customers, increase revenue, and manage your operations efficiently, you need to leverage the right technology. One such powerful tool is Salesforce Financial Services Cloud that offers a comprehensive suite of services to help businesses manage their finances. The Financial Services Cloud offers significant advantages over traditional on-premise ERP systems and has many benefits for businesses of all sizes.
In this blog post, we will explore some of the most compelling features and benefits of the Salesforce Financial Services Cloud.
1. Effortless Lead Tracking
When it’s crucial to keep a close eye on leads and referrals, Financial Services Cloud will help you do this effortlessly. It allows you to leverage integrated partner apps and other powerful tools within the Salesforce ecosystem to keep track of leads. It also has powerful referral components that can help your organization’s finance team keep track of referrals. The system automatically creates an account and opportunity upon lead conversion.
2. Action Plans
One of the biggest benefits of the Financial Services Cloud is action plans for automating recurring tasks to ensure that deadlines are met for predefined steps. Tasks are auto-assigned to team members, improving collaboration and productivity. As a result of using action plans, your organization can provide timely and consistent client service.
3. Intuitive Customer Care
When customers demand more from businesses, including helpful advice, quick responses, and 24/7 communication, Salesforce Financial Services Cloud can benefit your organization in many ways. It tracks all customer activities, sources, referrals, and customer relationships to provide a 360-degree view of customers. With Salesforce Financial Services Cloud, take your customer care to the next level with connected and intuitive experiences.
4. Increased Engagement
With Salesforce Financial Cloud, increase digital engagement with stakeholders, employees, or customers. Powered by advanced artificial intelligence and automation, Financial Cloud reduces errors and relieves your employees from tedious manual tasks, allowing them to focus more on gaining new customers and retaining existing customers.
5. Advanced Analytics
Like all Salesforce Solutions, Financial Services Cloud also comes with an in-built analytics dashboard that leverages advanced AI. The customizable dashboard and reporting features help your financial team to make more informed data-driven decisions, which can accelerate your organization’s growth and revenue opportunities. Salesforce Financial Services Cloud helps manage the complete financial lifecycle of your business. Whether for budgeting, forecasting, reporting, or Salesforce dashboards, Financial Service Cloud offers many benefits for organizations that want to simplify their finance operations or grow their customer base. If you’re looking to maximize your Salesforce investment, as a leading Salesforce consulting partner, Speridian can help. We offer a full spectrum of Salesforce managed services to help customers successfully navigate their Salesforce journey.