Blogs
5 Ways to Supercharge Your Customer Success Team Using Salesforce Service Cloud
Customer success is the backbone of any successful company. It’s how you turn happy customers into loyal ones and drive referrals for your business. But without a CRM system to keep track of all of your interactions with customers, it’s hard for customer...
Embracing Digital Banking To Augment Your Customer Experience
Beacon Digital Banking for financial institutions away from customers in terms of providing the personnel touch know more about Speridians’ Banking Product.
Learn How Salesforce Chatbots Improve Customer Experience
With every company looking for tools and strategies to engage with customers better, chatbots have become the new wave of customer service. Salesforce chatbots are a great way to increase customer loyalty and improve your conversion rate. They are designed to reduce...
CaseXellence: Empowering Government Agencies to Support Citizens Better
Our previous blogs in this series explored citizen engagement portals’ the concepts, benefits, and mechanisms. This blog will focus on the crucial role in fostering meaningful dialogue between governments and citizens. Effective government-citizen dialogue is...
Interpretation of Digital Transformation
Due to the pandemic’s disruption of business operations, digital transformation was accelerated by global companies in response to changing needs for both employees and customers. Now more than ever, companies are leveraging technology to improve processes and increase business value. Yet, is digital transformation interpreted in the same manner by all industries?
