How can a Case Management Platform Enhance Security and Transparency for Government Licensing and Permitting Operations?
In an era where digital transformation is reshaping public administration, government agencies- increasingly rely on technology to streamline operations, enhance security, and promote transparency. Among the critical tools facilitating this transition is CaseXellence,...
Speridian MEA wins Oracle CX Partner of the year award for Kingdom of Saudi Arabia
Moment of immense pride and honor being felicitated with the Oracle CX Partner of the year award for Kingdom of Saudi Arabia. This is our second Oracle Excellence award in a row for CX this year.
Game Changer CX SI Partner of the Year
Speridian Technologies Pte Ltd is proud to be recognized in the 15th Annual Markie Awards – beating 100s of submissions across 14 categories to emerge as a Finalist for the “Game Changer CX SI Partner of the Year”.
New York Department of Tax and Finance selects Speridian to enhance Call Center Functionalities
Speridian is enhancing the NYDTF’s Contact center using Oracle Service Cloud solution. This call center handles 3 million+ calls for 13 other New York state entities like DOS, DOL, DMV, NYBE etc.
Platform-as-a-Service (PaaS)
In the current business environment, a successful company is the one that puts the customer at the center of what they do. Customer-friendly web applications and services that enable high-quality service and support is one way to achieve this. The global pandemic has...
5 Benefits of Using an Integrated Eligibility Platform for State Government Assistance Programs
In the realm of State government assistance programs, ensuring efficiency, accuracy, and user-friendliness is paramount. One of the most effective ways to achieve these goals is through the implementation of an integrated eligibility platform. This advanced approach...
Streamlining Rental Assistance Programs with CaseXellence: A Game-Changer for Community Support
In today’s world, where economic uncertainties can strike at any moment, rental assistance programs are crucial pillars of support for individuals and families facing housing insecurities. However, bureaucratic hurdles and cumbersome processes have often marred...
American financial solutions select Speridian’s studentAlign product to support the student loan counseling services
IRVINE, Calif. , March 1, 2016 /PRNewswire/ — Speridian’s student loan counseling service solution StudentAlign® was selected by American Financial Solutions (AFS), a respected, national non-profit credit counseling and financial...
Salesforce Customization Services: How Does Customizing Salesforce Benefit Your Business?
The modern business landscape is a busy and competitive place. To stay in the game, businesses must use the right tools to overcome business challenges. One of the popular tools that companies across the world use to stay competitive is Salesforce. Salesforce offers...
How to increase sales and overcome sales challenges using Salesforce?
Salesforce is a CRM that helps people manage their contacts, leads, and opportunities. It’s also the perfect tool for managing your customer relationships and projects. But the best thing about Salesforce CRM is that it was designed with sales in mind. It has...
Slack-Salesforce Integration Benefits: What does this mean for your business?
Salesforce, one of the world’s most widely-used sales and CRM systems, has announced its integration with Slack, a rapidly growing enterprise messaging application. With the remote working model becoming prevalent, companies require new ways to ensure superior...
7 Salesforce Cloud Dashboards that you need to grow your company
Salesforce is a cloud-based CRM designed to simplify the way businesses manage their customer relationships. It can help your organization with lead management, invoice processing, account management, customer support, and more with an all-in-one solution. With...
5 Salesforce Cloud Implementation Mistakes to Avoid in 2023!
Salesforce is a powerful cloud-based CRM that provides tools for sales, marketing, and customer service for businesses of all sizes. But all of these robust Salesforce features to transform and streamline your business processes will only work to their full potential...
A Quick Guide to Salesforce Cloud Services and How It Can Help You Win
Salesforce is one of the most popular CRM platforms that offer a variety of cloud services and cloud-based applications that can be tailored to your specific business needs. Salesforce provides modules for customer relationship management, customer service, analytics,...
5 Ways to Supercharge Your Customer Success Team Using Salesforce Service Cloud
Customer success is the backbone of any successful company. It’s how you turn happy customers into loyal ones and drive referrals for your business. But without a CRM system to keep track of all of your interactions with customers, it’s hard for customer...
5 Salesforce Features That Boost Your Effectiveness and Drive Revenue
Salesforce is a powerful tool for sales and marketing teams. In fact, it’s so popular that in 2021 it ranked as the number one CRM by G2 Crowd with an average score of 4.2 out of 5 stars! But how do you know Salesforce, with its Salesforce Sales Cloud and a host...
Embracing Digital Banking To Augment Your Customer Experience
Beacon Digital Banking for financial institutions away from customers in terms of providing the personnel touch know more about Speridians’ Banking Product.
Learn How Salesforce Chatbots Improve Customer Experience
With every company looking for tools and strategies to engage with customers better, chatbots have become the new wave of customer service. Salesforce chatbots are a great way to increase customer loyalty and improve your conversion rate. They are designed to reduce...
CaseXellence: Empowering Government Agencies to Support Citizens Better
Our previous blogs in this series explored citizen engagement portals’ the concepts, benefits, and mechanisms. This blog will focus on the crucial role in fostering meaningful dialogue between governments and citizens. Effective government-citizen dialogue is...
Interpretation of Digital Transformation
Due to the pandemic’s disruption of business operations, digital transformation was accelerated by global companies in response to changing needs for both employees and customers. Now more than ever, companies are leveraging technology to improve processes and increase business value. Yet, is digital transformation interpreted in the same manner by all industries?
Speridian Technologies Join Forces with Eggplant Software
We’re excited to announce that we’ve recently joined forces as a Premier Partner with London (UK) based industry leading software test automation platform provider – Eggplant Software (Formerly: Testplant).
Speridian Technologies Completes Merger with Helix Business Solutions
February 2022 marked the completion of a year since Speridian welcomed Helix Business Solutions to the Speridian family.
Oracle Sales Cloud implementation for Vision care health insurance company
Vision Service Plan (VSP) is a Vision care health insurance company operating in the US, Canada, Australia, Ireland, and the UK.
Office 365 Workflow Accelerator
The commitments of business are dictated through legal documents known as contracts. Contracts explicitly
state the rights and duties of parties who go into mutual agreements. Typically, contracts need to be reviewed by
multiple persons spread across departments. It is of paramount importance that contracts are reviewed
thoroughly to ensure all terms and conditions are understood and acceptable for all parties involved. It’s also
crucial that these documents are approved in a timely fashion so business can continue without interruption.
What are the Essential Features for Selecting a Legal Case Management Software?
Essential Features for Selecting the Right Legal Case Management Software Investing in the right application is a fundamental step towards empowering your organization to be successful. With robust tools that facilitate productivity and efficiency, you will find an...
What is a Credit Counseling Program? Exploring the Best Housing and Credit Counseling Platforms for Agencies
In today’s economic climate, managing debt and maintaining financial stability can be challenging for many individuals. This is where credit counseling programs come in, offering a beacon of hope for those struggling to navigate the complexities of personal...
Enhancing Child Welfare with Health CX: The Pivotal Role of Case Management Platforms
Introduction Child welfare, often encapsulated within the broader framework of child support case management, stands as a sentinel for the well-being of the most vulnerable demographic: children. Child welfare encompasses the services and practices aimed at ensuring...
Unveiling the Impact of Artificial Intelligence in Case Management
We are in an era where technological advancements are transforming industries at an unprecedented pace, government sectors aren’t left behind. Speridian Technologies, a recognized global IT solutions provider, is at the forefront of this transformation, bringing...
