Revolutionizing Field Service For Telecommunications
Remote work has drastically increased 5G deployments, network
maintenance, fiber optic installations & cloud applications. Optimize
organized work & deliver differentiated field service engagements in
Telecommunications to meet growing demands for connectivity
The Value of Customer-Centricity
According to PwC’s Future of CX report, 73% of survey respondents say customer experience is an important factor in their purchasing decision, yet the same respondents believe only 49% of U.S. companies offer good customer experiences.
Speridian’s BEACON Follow-Up Empowers Canara Bank to Lend With More Freedom, Less Fear
The Banking industry in India continued to face a challenging period with increase in Non-Performing Assets (NPAs) particularly from corporate segment due to various macroeconomic and other factors.
SPERIDIAN AND SPRINKLR TRANSFORMS ABL DIGITAL CUSTOMER EXPERIENCE MANAGEMENT STRATEGY
Allied Bank Ltd. (ABL) announced its selection of Sprinklr, a unified customer experience management platform (Unified-CXM). Sprinklr partner Speridian Technologies will help ABL implement Sprinklr’s unified software platform — specifically Sprinklr Modern Research, Sprinklr Modern Care and Modern Engagement across the company.
Game Changer CX SI Partner of the Year
Speridian Technologies Pte Ltd is proud to be recognized in the 15th Annual Markie Awards – beating 100s of submissions across 14 categories to emerge as a Finalist for the “Game Changer CX SI Partner of the Year”.
No-code, no problem: How low-code/no-code tools are driving IT innovation
The demand for new IT applications and processes has increased 96% in the last 12 months according to Salesforce. With the pandemic accelerating digital initiatives, many organizations have been challenged with increasing workloads to produce the online experiences customers expect.
Revolutionizing Field Service For Medical Devices
Redefine what it means to provide excellent customer service & make Field Service a competitive differentiator for service-providing companies
Salesforce Optimization for Woodstream Corporation
A leading loan service provider in the U.S. offers mortgage servicing and subservicing assistance to financial institutions.
Modernize Customer Experience (CX)
Deliver personalized, connected experiences across the customer lifecycle using AI-Driven Recommendations, Advanced...
Robotic Process Automation tools – Trends to Watch in 2022
The 2020s are the decade where automation will be at the forefront of driving business transformation and performance....
How the human aspect impacts digital transformation
Digital transformation has been a priority for any company that wants to improve business processes and remain agile in a competitive market. The pandemic forced many companies to accelerate their digital transformation plans, but companies that have already gone through the process could tell them digital transformation is no easy feat. In fact, according to McKinsey 70% of digital transformations fail.
Speridian Implements LOS & LMS for Fiji based Financial Services Organization
Based in Lautoka, the 2nd largest city in Fiji, the Sugar Cane Growers (SCG) Fund is a financial services organization whose primary function is to provide loans to Sugar Cane Growers and Farmers.
Pay Down Technical Debt With A Salesforce Consulting Partner
Much like financial debt, organizations accumulate technical debt because they want a process or functionality now to achieve a short-term goal.
How chatbots in healthcare are improving access to clinical care
Chatbots in healthcare is considered a potential solution to some of the most pressing issues facing the healthcare...
Five Essential Highlights from Dreamforce 2021
Dreamforce is Salesforce’s signature event and one of the biggest technology conferences in the world. With over 2,700 sessions, workshops, and keynotes by experts from around the world, Dreamforce has been a hot ticket every year for many professional Salesforce users.
