AI-Powered Chatbots for Case Management: Everything You Need to Know About Enhancing Citizen Interaction for Public Sector
The demand for efficient and responsive government services is at an all-time high. Citizens today expect quick, convenient, and accessible communication with public sector agencies. Traditional methods like phone calls and emails often fall short, resulting in...
5 Compelling Reasons to Adopt a Court Case Management System for Prosecution Courts in the US
As the demands on the US judicial system continue to grow, prosecution courts must find innovative ways to enhance their operations. Implementing a robust court case management system can significantly streamline processes, transform workflows, and effectively engage...
A Northeast Healthcare Insurer Elevates Customer Relationship Management with Salesforce Lightning
Our client is a not-for-profit organization that provides a range of health insurance and related products to more than 365,000 members primarily in western New York.
How can CRM in healthcare improve patient services and physicians’ efficiency?
Healthcare is one of the fastest-growing industries in the world. With an aging population and lifestyle diseases on the rise, the healthcare industry needs to offer quality services to patients at all times. The pandemic has also increased the workload for physicians...
The Future of Salesforce Technology
Salesforce is a cloud-based platform that helps businesses manage customer relationships and create meaningful user experiences. Salesforce is Software-as-a-Service (SaaS) built on a multi-tenant architecture with advantages such as API integration, configuration,...
The Top 5 Benefits of a CRM for Manufacturing Companies
Investing in CRM has become increasingly common in the manufacturing industry. Compared to a few years ago, the current investment trends for CRM software in the industry are impressively high. This is because CRM software companies strive to develop the best...
How Government Agencies Can Enhance Service Delivery for Benefit Programs Like SNAP and TANF with Case Management Software
In the landscape of public service delivery, agencies responsible for managing benefit programs like the Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) are under increasing pressure to improve efficiency and...
Unlock Oracle CX Excellence with Speridian
Unlock Oracle CX Excellence with Speridian With 150+ global CX clients and 200+ certified CX consultants, Speridian is your trusted partner in delivering Oracle-powered solutions tailored for marketing, sales, service, and integration. As an Oracle Platinum Partner,...
Oracle Partner Spotlight – Speridian
Speridian Technologies has a Siebel CRM practice of about 300+ consultants worldwide and are presently working on 10 Siebel CRM projects globally.
The Top Features of Salesforce Case Management in 2025
When your customers have issues with a service or product, a swift response by your organization to complaints is expected. Research reveals 70% of customers say they will support an organization that delivers great customer service, so responding quickly to customer...
What is the Salesforce Security model?
Salesforce has grown in popularity and demand in the last several decades and is widely known for salesforce application development. Salesforce’s universality is a consequence of its excellent capabilities that provide proficient services for many businesses....
The Ultimate Guide to Choosing the Right Low-code Business Process Automation Suite for Public Sector Organizations in 2024
In 2024, public sector organizations are under more pressure than ever to modernize operations while maintaining transparency, compliance, and efficiency. With the complexity of government processes and the necessity for rapid digital transformation, traditional...
Unlock Effective Loan Collection Strategies with Expert Insights
Unlock Effective Loan Collection Strategies with Expert Insights Download Resource Navigating the complexities of loan collection can be challenging. From compliance regulations to devising effective recovery strategies, the process requires a comprehensive approach....
Speridian Technologies is an OECM Partner!
Speridian Technologies is an OECM Partner! Our collaboration with OECM expands our capabilities and enhances our commitment to delivering top-notch staffing solutions. As an OECM partner, we bring unparalleled expertise and a vast network to meet your...
The ART of HR – A Case Study Competition Designed for HR Professionals
A Case Study Competition Designed for HR Professionals Speridian Technologies in partnership with SAP Success Factors, a leading Human Capital Management (HCM) solutions provider is shining a spotlight – On how the right Digital Strategies & Innovative Solutions...
Whitepaper: Modernizing Siebel CRM for First-Class Customer Experiences
Whitepaper: Modernizing Siebel CRM for First-Class Customer Experiences Today’s customer has the power to decide if your organization will succeed or fail. When engaging with your brand, customers want personalized experiences across every touchpoint. Using Siebel CRM...
Speridian Microsoft Teams E-book
One of the clear outcomes of 2020 has been a complete shift to a new normal for workplace collaboration, communication, andproductivity. The idea that remote employees can get their work done and feel connected to each other with the right tools is clearlyhere to stay.
Automate and Optimize with Speridian’s AI Services
Automate and Optimize with Speridian’s AI Services Transform Your Business with AI/ML Solutions Trusted Experts in AI and Automation Achieved 50% cost reduction through AI-driven automation. Enhanced customer satisfaction by 40% with personalized AI solutions. Proven...
Revolutionize Your Customer Relationships Today
Revolutionize Your Customer Relationships Today Transform Engagement with Leading CRM Solutions Trusted by Industry Leaders for Proven Results Boosted client retention by 40% through personalized engagement strategies. Increased sales efficiency by 30% with seamless...
Revitalize Legacy Systems for Maximum Efficiency
Revitalize Legacy Systems for Maximum Efficiency Achieve Seamless Digital Transformation Trusted Expertise in App Modernization Increased productivity and reduced costs for clients. Successfully transitioned multiple organizations to modern infrastructure. Proven...
Simplify HR with Top HCM Solutions
Simplify HR with Top HCM Solutions Transform Your HR with SAP SuccessFactors Trusted Expertise for Proven HR Success Achieved 30% increase in employee engagement. Reduced onboarding time by 50% with efficient processes. Over 120,000 hours in Human Experience...
Streamline IT Operations with Expert Application Management
Streamline IT Operations with Expert Application Management Optimize Performance with Managed Services Trusted Partner for IT Excellence Achieved 99.9% application uptime for leading retail company Reduced IT costs by 20% for a global manufacturing firm Expertise in...
Secure Your Software with Expert QA Services
Secure Your Software with Expert QA Services Comprehensive Testing Solutions Trusted by Leading Enterprises Worldwide Enhanced software quality by 35% for major clients. Reduced time-to-market by 30% with efficient testing processes. Over 20 years of industry-leading...
Find the Perfect Talent to Drive Your Success
Find the Perfect Talent to Drive Your Success Find the Perfect Talent to Drive Your Success Trusted by Leading Companies for Superior Staffing Achieved 20% faster project completion for major clients Reduced hiring costs by 30% with precise talent acquisition Access...
How Knowledge Management Solutions Enhance Transparency and Access to Information in the Justice System
The justice system is built on the principles of fairness, transparency, and accessibility. Yet, theseprinciples are often compromised by outdated processes and fragmented information management.Courts, legal professionals, and the public frequently encounter...Speridian helps customers and employees navigate the COVID-19 crisis
Speridian has been in the forefront of this crisis, helping our clients and employees navigate rapidly evolving problems with quick innovative solutions.
Speridian Technologies Expands its Global Presence by Opening a New Office in Saudi Arabia
We’re excited to announce that we’ve recently opened a new office in Saudi Arabia, marking our 22nd office worldwide. This expansion underscores our commitment to providing innovative solutions and exceptional services to clients globally. The new office, located at...
Speridian Implements LOS & LMS for Fiji based Financial Services Organization
Based in Lautoka, the 2nd largest city in Fiji, the Sugar Cane Growers (SCG) Fund is a financial services organization whose primary function is to provide loans to Sugar Cane Growers and Farmers.
