80% of customers believe that their brand experience is as important as the products they buy. To create a unified and seamless journey for customers, B2B and B2C companies need to optimize internal and external channels, and Salesforce Customer 360 helps to do just...
Salesforce is a cloud-based platform that helps businesses manage customer relationships and create meaningful user experiences. Salesforce is Software-as-a-Service (SaaS) built on a multi-tenant architecture with advantages such as API integration, configuration,...
According to research, 82% of marketers want to enhance campaigns and receive accurate metrics about prospects and customers. Salesforce Pardot is a CRM software solution for B2B (business to business) that offers marketing automation functionalities for creating...
Sales representatives spend only 34% of their time selling, according to the third edition of Salesforce’s State of Sales report. Businesses can quickly and easily conceptualize, design, develop, and roll out specialized applications using Salesforce application...
Customer success is the backbone of any successful company. It’s how you turn happy customers into loyal ones and drive referrals for your business. But without a CRM system to keep track of all of your interactions with customers, it’s hard for customer...