Customer Experience
How can Customer Experience Advisory Services boost your ROI?
There is a change in business today…while debits and credits and transactional accuracy are important to business success, they are no longer the drivers of best practices.
The Top Features of Salesforce Case Management in 2023
When your customers have issues with a service or product, a swift response by your organization to complaints is expected. Research reveals 70% of customers say they will support an organization that delivers great customer service, so responding quickly to customer...
How Slack-First Customer 360 Maximizes Your Work Productivity
Salesforce, the global CRM leader, recently acquired Slack to incorporate the power of Slack with Salesforce customer 360 to allow teams to connect and get tasks completed efficiently. Nine out of ten businesses are strategizing to offer remote and onsite work in the...
