Customer Engagement – A Hierarchical Strategy
Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic. In chess, a blunder is a critically bad move.
How to Succeed with Virtual Selling Using Salesforce Sales Cloud
Salesforce recently introduced its next-gen cloud solution to improve virtual selling using Salesforce Sales...
Speridian Technologies Expands COVID-19 Response
Leader in global business and technology solutions extends pandemic support to employees and dependent(s). Organizes COVID-19 vaccination drive, PAN India
Salesforce Operational Excellence for a Leading Loan Service Provider
A leading loan service provider in the U.S. offers mortgage servicing and subservicing assistance to financial institutions.
A Northeast Healthcare Insurer Elevates Customer Relationship Management with Salesforce Lightning
Our client is a not-for-profit organization that provides a range of health insurance and related products to more than 365,000 members primarily in western New York.
Office 365 deployment toolkit Simplifying your Rollout
Are you getting the most out of your workforce in the best way possible? An organization’s human capital is a critical...
EWS – Achhe Din for Lenders
Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic. In chess, a blunder is a critically bad move.
New York Department of Tax and Finance selects Speridian to enhance Call Center Functionalities
Speridian is enhancing the NYDTF’s Contact center using Oracle Service Cloud solution. This call center handles 3 million+ calls for 13 other New York state entities like DOS, DOL, DMV, NYBE etc.
Field Service Mobile App for the City of Philadelphia’s Housing Corporation
The Philadelphia Housing Development Corporation (PHDC) is a nonprofit housing organization dedicated to improving the lives of low-income Philadelphians.
Speridian Signing with Indus Hospital & Health Network (IHHN)
About the Client Indus Hospital & Health Network (IHHN) is a paperless hospital with a 300-bed tertiary care...
Is CRM a Vaccine against VUCA-21
Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic. In chess, a blunder is a critically bad move.
What is Prescriptive Analytics? Explained with Examples
The importance of data analytics in any sector is compounded, providing useful insights into the field. Today, the...
Collections – It’s like Chess
Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic. In chess, a blunder is a critically bad move.
LOS Evolution in Pandemic 2nd Wave
In today’s digital era, every business wants to ensure that customer satisfaction is of foremost importance. Traditional service request triaging process has a lot of manual interventions which leads to operational issues and this can severely affect your customer retention process.
AWS vs Azure vs Google cloud: What is the best cloud platform for your organization?
AWS vs Azure vs Google cloud: What is the best cloud platform for your organization? Cloud-based solutions are...
