Harnessing Simplicity and Efficiency with Justice CX : An Intuitive Legal Case Management Platform
In the realm of Legal Case Management, the need for an intuitive and user-centric platform cannot be overemphasized. Indeed, the efficiency of your team depends significantly on how seamlessly they can navigate their tools, gather insights, and collaborate across...
Key Benefits of Workflow Automation: Leveraging AI, ML, and Scalable RPA
In today’s digital age, businesses are constantly seeking ways to streamline their operations, improve efficiency, and drive productivity. Workflow automation has emerged as a game-changing solution, leveraging Artificial Intelligence (AI), Machine Learning...
Low-Code vs. No-Code: Navigating the Differences & Similarities for Your Organization’s Success
The rapid advancement in technology, particularly in software development, has offered us a paradox of choice when it comes to determining the most appropriate platform for application creation. Amidst this sea of options, two platforms, Low-Code and No-Code, have...
Unleash the Potential of Customizable Case Workflows: Revolutionize Your Case Management Platform
Introduction In the world of case management, it is crucial for organizations and government entities, to have efficient processes in place to handle cases effectively. One way to achieve this is by implementing a customizable case workflow system. Speridian...
Benefits of Customer Journey Analytics in 2023!
In today’s competitive business world, having a clear understanding of customer journey and how, when, and where customers connect with your brand plays an important role in company growth and business development. Customers demand experiences that are seamless,...
Look Inwards to Grow Outwards: 4 Keys to Managing Human Resource Capital Management
In today’s fast-paced business environment, Managing Human Resource Capital is more important than ever. Organizations need to focus on developing their employees and ensuring they have the right tools and resources to succeed. Here are four keys to managing...
Core Banking Systems and Solutions- Everything You Need to Know!
In today’s fast-paced digital era, the banking industry is constantly evolving to meet the growing demands of customers and stay ahead of the competition. Core banking Systems and Solutions play a crucial role in enabling banks to streamline their operations,...
How to use Workforce Planning and HR Analytics to take your business to the next level?
In today’s rapidly changing business environment, it is more important than ever to have a comprehensive workforce planning and human resource (HR) analytics strategy in place. By using Speridian’s O360 data-driven insights and advanced technology, businesses...LOS Evolution in Pandemic 2nd Wave
In today’s digital era, every business wants to ensure that customer satisfaction is of foremost importance. Traditional service request triaging process has a lot of manual interventions which leads to operational issues and this can severely affect your customer retention process.
Collections – It’s like Chess
Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic. In chess, a blunder is a critically bad move.
What is Human Capital Management and Why Does Your Business Need It?
Human capital is one of the most valuable assets of any organization. Managing this asset effectively can help organizations optimize their workforce, boost productivity, and improve overall performance. This is where Human Capital Management (HCM) comes in. HCM is a...
The Countdown to SharePoint 2013 End of Life!
SharePoint 2013 is now officially End-of-Life (EOL). This would entail that Microsoft will no longer issue security updates or general support for this version. We’ll discuss how this impacts SharePoint 2013 customers in this blog post and what remedial steps...Delinkure Mortgage Portfolio Risk Evaluation
Mortgage Portfolio Risk Evaluation Register Now Sign up to receive a Free Risk Evaluation of your Mortgage Portfolio using Speridian Technologies’ latest product Delinkure. In less than 30 mins we will run you through: The Default Prediction tool and help you...
Customer Engagement – A Hierarchical Strategy
Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic. In chess, a blunder is a critically bad move.
Taming Delinquency Preventing NPA
TAMING DELINQUENCY, PREVENTING NPA Upcoming Panel Discussion Register Now Wednesday, 16th Dec, 2020 | Time: 3:00 pm (IST) The Indian banking system is beleaguered with non-performing assets (NPAs). Companies must strategize, reimagine and reinvent themselves to...Three Reasons You Need a SuccessFactors MSP
Listen to a podcast interview with Speridian’s SAP SuccessFactors expert, Greg Turner, then explore our Speridian Advantage for SAP SuccessFactors microsite
A Dive Into The 4 Key Types Of Case Work
The term “case management” can have various meanings depending on where you work. For example, a doctor might use it when referring to caring for a patient, whereas a lawyer would say they’re working on a legal proceeding. Additionally, customer...
How to Mitigate NPAs and Improve Chances of Successful Debt Recovery?
In November 2021, RBI declared that loan accounts can be upgraded to ‘standard’ asset only if entire arrears of interest and principal are paid by the borrower.
7 Major Automation Moves To Help Optimize Warranty Management
Many service providers and manufacturers find redundant and sometime manual warranty processes challenging. Few recognize that the benefits that can be gained through optimization of their warranty management systems. Traditionally, Warranty Management Systems are clunky and inefficient because they are assembled piecemeal over time. These systems tend to be plagued by fragmented communication and manually intensive administrative tasks—making them both costly to maintain and low-performing.
Speridian’s Oracle Marketing Cloud implementation transforms lead nurturing for a real estate giant in Indonesia
About the ClientOur client is a leading real estate company in Indonesia, contributing significantly to the country’s GDP. With over 15 years in the business, they have been providing the best property solutions to its customers. Business ChallengesThe client is...
Robotic Process Automation tools – Trends to Watch in 2022
Robotic Process Automation tools – Trends to Watch in 2022 The 2020s are the decade where automation will be at the forefront of driving business transformation and performance. Most enterprises will be opting for Robotic Process Automation (RPA) solutions to...
Future Of Automated Collection Services
Automated collection services has been around for a while now, but their future is still uncertain. There are both pros and cons to them, and whether they are good or not shall be discussed in this article. On one hand, automated collection services make it easier for...
IoT: The Ultimate Facilitator
How is predictive maintenance the key to satisfying more of your customers? Predictive maintenance uses technology, such as the Internet of Things (IoT)
The Power of Customer-Led Innovation
Many organizations spend a lot of time and money developing solutions without taking the time to ask their customers if this is something they need or want.
Salesforce Managed Services. Redefined.
Watch our latest video to learn more about Speridian’s Salesforce expertise. Whether it’s a Salesforce upgrade or fixing your current CRM challenges, Speridian is here to help you.
Establishing An RPA Center of Excellence
Robotic process automation (RPA) has been helping organizations transform processes for greater speed and efficiency over the last few years.
Speridian acquires Canada based IT services and project management experts, helm innovations
Speridian Technologies, a leading provider of information technology solutions for global businesses, today announced it has acquired Helm Innovations, a Canada based professional services firm that serves a broad spectrum of organizations in public sector, financial services and insurance industries.
B2C Solution in Consumer Lifestyle
Speridian’s consumer lifestyle solution focusing on B2C business helped the leading air conditioner provider in Philippines to adopt and adapt to the ever-changing environment. This Oracle Cloud CX implementation has Oracle Service Cloud, Oracle Field Service Cloud...
Oracle Service Cloud & Oracle Policy Automation implementation for Ballard Power Systems Inc.
Ballard chose Speridian as their technology partner to replace ServiceMax and configure/integrate services for their new Service Management Platform.
