Speridian Technologies completes merger with gold certified Microsoft Managed Partner, Xelleration
ALBUQUERQUE, N.M., Sept. 19, 2017 /PRNewswire/ — Speridian Technologies and Xelleration today announced the completion of its merger to bring a larger and more diverse range of IT services and solutions to modernize enterprises...
Speridian successfully delivers oracle service cloud chat implementation for Kareo
About the ClientKareo is an Irvine, California based company that provides software as a service products for independent medical practices. It offers cloud computing products and services for electronic health record (EHR) management, medical practice management,...
Watch Webinar – Oracle/Speridian Solution in Action: New York State’s Rapid Contact Center Solution for Crisis Response
Public Sector agencies are increasingly tasked with rapidly establishing Crisis Hotlines, Support Centers, and Self-Service Knowledge Channels in response to an emergency or crisis. Most recently, this includes the Health, Social, and Economic impacts...
The Speridian Advantage Podcast S1E2
Speridian Technologies Expands Popular SAP SuccessFactors Service to North America
The Speridian Advantage Podcast S1E1
Speridian Technologies Expands Popular SAP SuccessFactors Service to North America
How to set up a Salesforce Center of Excellence to manage Complex Business Environments
Salesforce is a platform that can substantially improve your business by strengthening customer relationships, increasing productivity, and boosting collaboration. However, the platform needs a suitable governance model to implement it successfully. Salesforce center...
Speridian Graduate Training Program 2024
Speridian is investing in hiring and training graduates from universities in Hawaii. We are excited to continue our New Wave accelerator with two classes.
How Does a Case Management Platform Help in Smooth Deployment of Public Sector Benefits Management Programs?
Public sector benefits management programs, such as the emergency rental assistance program, are essential for providing timely aid to individuals and families in need. Ensuring a smooth deployment of these programs requires robust infrastructure and efficient...
How can a Case Management Platform Enhance Security and Transparency for Government Licensing and Permitting Operations?
In an era where digital transformation is reshaping public administration, government agencies- increasingly rely on technology to streamline operations, enhance security, and promote transparency. Among the critical tools facilitating this transition is CaseXellence,...
Speridian MEA wins Oracle CX Partner of the year award for Kingdom of Saudi Arabia
Moment of immense pride and honor being felicitated with the Oracle CX Partner of the year award for Kingdom of Saudi Arabia. This is our second Oracle Excellence award in a row for CX this year.
Enhancing Citizen Engagement with CaseXellence
As we explore the importance of citizen engagement portals, it’s essential to delve into the specific benefits these platforms offer to both government entities and the public. Streamline Government Operations One of the most significant benefits of citizen engagement...
Best Open-Source Data Analytics Tools for 2024
In this golden age of information, with more than 2.5 quintillion bytes of data produced by humans every day, harnessing insights from data has become a gold mine for organizations. Making informed decisions and capitalizing on opportunities is crucial to get ahead of...
Game Changer CX SI Partner of the Year
Speridian Technologies Pte Ltd is proud to be recognized in the 15th Annual Markie Awards – beating 100s of submissions across 14 categories to emerge as a Finalist for the “Game Changer CX SI Partner of the Year”.
New York Department of Tax and Finance selects Speridian to enhance Call Center Functionalities
Speridian is enhancing the NYDTF’s Contact center using Oracle Service Cloud solution. This call center handles 3 million+ calls for 13 other New York state entities like DOS, DOL, DMV, NYBE etc.
Platform-as-a-Service (PaaS)
In the current business environment, a successful company is the one that puts the customer at the center of what they do. Customer-friendly web applications and services that enable high-quality service and support is one way to achieve this. The global pandemic has...
5 Benefits of Using an Integrated Eligibility Platform for State Government Assistance Programs
In the realm of State government assistance programs, ensuring efficiency, accuracy, and user-friendliness is paramount. One of the most effective ways to achieve these goals is through the implementation of an integrated eligibility platform. This advanced approach...
Streamlining Rental Assistance Programs with CaseXellence: A Game-Changer for Community Support
In today’s world, where economic uncertainties can strike at any moment, rental assistance programs are crucial pillars of support for individuals and families facing housing insecurities. However, bureaucratic hurdles and cumbersome processes have often marred...
American financial solutions select Speridian’s studentAlign product to support the student loan counseling services
IRVINE, Calif. , March 1, 2016 /PRNewswire/ — Speridian’s student loan counseling service solution StudentAlign® was selected by American Financial Solutions (AFS), a respected, national non-profit credit counseling and financial...
Salesforce Customization Services: How Does Customizing Salesforce Benefit Your Business?
The modern business landscape is a busy and competitive place. To stay in the game, businesses must use the right tools to overcome business challenges. One of the popular tools that companies across the world use to stay competitive is Salesforce. Salesforce offers...
How to increase sales and overcome sales challenges using Salesforce?
Salesforce is a CRM that helps people manage their contacts, leads, and opportunities. It’s also the perfect tool for managing your customer relationships and projects. But the best thing about Salesforce CRM is that it was designed with sales in mind. It has...
Slack-Salesforce Integration Benefits: What does this mean for your business?
Salesforce, one of the world’s most widely-used sales and CRM systems, has announced its integration with Slack, a rapidly growing enterprise messaging application. With the remote working model becoming prevalent, companies require new ways to ensure superior...
7 Salesforce Cloud Dashboards that you need to grow your company
Salesforce is a cloud-based CRM designed to simplify the way businesses manage their customer relationships. It can help your organization with lead management, invoice processing, account management, customer support, and more with an all-in-one solution. With...
5 Salesforce Cloud Implementation Mistakes to Avoid in 2023!
Salesforce is a powerful cloud-based CRM that provides tools for sales, marketing, and customer service for businesses of all sizes. But all of these robust Salesforce features to transform and streamline your business processes will only work to their full potential...
A Quick Guide to Salesforce Cloud Services and How It Can Help You Win
Salesforce is one of the most popular CRM platforms that offer a variety of cloud services and cloud-based applications that can be tailored to your specific business needs. Salesforce provides modules for customer relationship management, customer service, analytics,...
5 Salesforce Features That Boost Your Effectiveness and Drive Revenue
Salesforce is a powerful tool for sales and marketing teams. In fact, it’s so popular that in 2021 it ranked as the number one CRM by G2 Crowd with an average score of 4.2 out of 5 stars! But how do you know Salesforce, with its Salesforce Sales Cloud and a host...
5 Ways to Supercharge Your Customer Success Team Using Salesforce Service Cloud
Customer success is the backbone of any successful company. It’s how you turn happy customers into loyal ones and drive referrals for your business. But without a CRM system to keep track of all of your interactions with customers, it’s hard for customer...
Embracing Digital Banking To Augment Your Customer Experience
Beacon Digital Banking for financial institutions away from customers in terms of providing the personnel touch know more about Speridians’ Banking Product.
Learn How Salesforce Chatbots Improve Customer Experience
With every company looking for tools and strategies to engage with customers better, chatbots have become the new wave of customer service. Salesforce chatbots are a great way to increase customer loyalty and improve your conversion rate. They are designed to reduce...
