5 Reasons to Upgrade your Salesforce CRM from Classic to Lightning
Traditionally, customer relationship management has been about establishing a relationship with your customers. Today it is about creating the very best personalized experience for your customers.
Streamlining Eligibility Management in Public Benefits Programs with CaseXellence
In public benefits program management, accuracy and efficiency while processing applications are paramount. Speridian Technologies is proud to introduce a transformative solution: CaseXellence, particularly the HealthCX module within CaseXellence. CaseXellence brings...
Advantages of Bespoke Software Development
As the technology and the way that we use these technological advances, and end-users evolve, there comes a need to meet the complex demands of businesses and users. The traditional ‘one-size-fits-all’ software and development process leaves a huge gap between...
Office 365 deployment toolkit Simplifying your Rollout
Are you getting the most out of your workforce in the best way possible? An organization’s human capital is a critical driver for market competitiveness and ultimately its future success. As the global population continues to transform by identifying more effective...
Streamlining Financial Aid Management in the Government Sector: The Power of CaseXellence
The government sector plays a crucial role in providing financial aid to individuals, businesses, and communities to promote social welfare, economic growth, and equal opportunities. However, managing and distributing financial aid efficiently can be a complex task,...
How the human aspect impacts digital transformation
Digital transformation has been a priority for any company that wants to improve business processes and remain agile in a competitive market. The pandemic forced many companies to accelerate their digital transformation plans, but companies that have already gone through the process could tell them digital transformation is no easy feat. In fact, according to McKinsey 70% of digital transformations fail.
Integrated Eligibility Management Platforms: Revolutionizing Access to Social Benefits
In today’s rapidly evolving digital landscape, the need for seamless access to social benefits has never been greater. This is where Integrated Eligibility Management Platforms (IEMPs) come into play, serving as the backbone of state-level Medicaid and human...
Benefits of Customized Cloud Application Development in 2024
When businesses struggled to survive the disruption brought by the pandemic, cloud-based services and solutions kept them going. According to a report by Gartner, worldwide spending on public cloud services is forecast to grow 21.7% to total $597.3 billion in 2023, up...
DevOps Management: Leveraging it for Your Organizations Advantage
In today’s fast-paced and competitive digital landscape, organizations are under constant pressure to deliver software solutions that are not only functional but also released rapidly and reliably. DevOps, a software development methodology that emphasizes...
Revamping Digital Debt Collection and Recovery Solutions
In the banking and financial services (BFS) sector, delays and defaults represent significant challenges in the realm of lending and borrowing. Addressing these issues effectively requires strategic interventions aimed at minimizing the incidence of defaults. The...
Embracing Digital Transformation: The Imperative for Judicial Systems to Adopt Advanced Case Management Solutions
In the realm of criminal justice and court administration, the significance of modern case management platforms cannot be overstated. These platforms represent a leap forward in efficiency and effectiveness, serving as crucial tools for courts and prosecutors alike....Speridian’s Core Lending Solution unleashes growth
Client Our client, an Indian regional bank specializing in loan products, had been constrained by difficult to use and scale software. Adopting Speridian’s Core Lending Solution has dramatically increased its lending business while also enhancing their ability to manage risk.
How does Salesforce CRM boost your sales pitch?
Salesforce CRM software helps you with improving sales whether you’re a large enterprise or a small business looking to prove itself in your industry. According to Gartner, Salesforce became the leading CRM software market in 2017. Its upward trend has...
SUPER-POWER YOUR COMPANY THROUGH INTELLIGENT AUTOMATION
We, at Speridian Technologies, are strategic technology advisors. Our specialty is Innovation and technology deployment within financial services. We help CEOs increase the value of their companies by helping them develop new revenue streams or eliminating inefficiency faster than their industry and their competitors.
Creating a Branded SharePoint Online Site for a Renowned Luxury Apparel Brand
Founded in 2002, our client is a luxury apparel and accessories brand renowned for their comfortable silhouettes and high-end fabrics.
AI powered Service Request Triaging Using Oracle CX Sales and Service Cloud
In today’s digital era, every business wants to ensure that customer satisfaction is of foremost importance. Traditional service request triaging process has a lot of manual interventions which leads to operational issues and this can severely affect your customer retention process.
Welcome to Speridian Hawaii office
Over the last 6 years, our work in Honolulu has helped forge a close knit, high performing team and some lasting partner relationships while delivering multiple successful implementations in the State of Hawaii.
Speridian is proud to announce the release of our Mobile App for rightnow CRM
The service landscape is shifting. It is no longer enough to only satisfy customers; instead, we must learn ways to continuously delight our customers.
Speridian modernized HR Systems for the world’s 2nd-largest Tea manufacturer using SAP SuccessFactors Solutions
A multinational non-alcoholic beverages company, which is the world’s 2nd-largest manufacturer and distributor of tea and also a major producer of coffee.
Using Digital Transformation to Build Customer Loyalty
Customer loyalty is increasingly becoming difficult for organizations to preserve. Loyalty from customers means they have strong feelings of support and allegiance to your brand
The Value of Customer-Centricity
According to PwC’s Future of CX report, 73% of survey respondents say customer experience is an important factor in their purchasing decision, yet the same respondents believe only 49% of U.S. companies offer good customer experiences.
EWS – Achhe Din for Lenders
Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic. In chess, a blunder is a critically bad move.
Microservice Based Architecture – Is It Right for Your Custom Application Development?
As organizations today are looking to become more agile, microservice-based architecture is gaining popularity in the custom application development space. Software developers traditionally used monolithic architecture for application development where a single...
What is Salesforce AppExchange and how does it work?
Introduced in 2005, the Salesforce AppExchange is a large marketplace with over 5,000 third-party applications designed to improve the Salesforce platform. AppExchange users can search for and install apps that help them become more efficient and productive. For...
The Top 4 Features of Salesforce Field Service Lightning
Operating a field service business requires managing many components. You are responsible for sending field service technicians to provide professional services, routine maintenance, and installations that satisfy customers. Many companies maintain records on paper...
Is Your Organization Ready for Salesforce Lightning Experience?
Salesforce Lightning Experience is the next-generation software that offers features, functionality, and an improved user interface. Exclusive features help users manage the sales and service processes more efficiently, and include standard and custom objects,...
The CIOs Guide to Low-code and No-Code for Digital Transformation
Many organizations working on digital transformation strategies understand that transformation is not a one-and-done matter, but a continuous process.
5 Tips for Customer-Centric Healthcare Member Engagement
According to the J.D. Power Commercial Member Health Plan Study, only 25% of survey respondents consider their health plan a trusted partner in their health and wellness.
