Follow Up and
Collection Solution

PRODUCT OVERVIEW

The problem of defaulted loans turning into NPA is one that has plagued the industry for a long time. Introducing the Beacon Follow-up & Collection module. Our module provides you with the most rigorous & comprehensive client Follow-up & Collection system, which can help stop defaulted loans from becoming NPAs.

KEY FEATURES

  • Auto assignment of loans to end users, call centres, and third party agencies for follow up & Collection.
  • Auto follow up on customers via Email, SMS, IVR, WhatsApp Broadcast.
  • Client Response Recorder.
  • Automate your Bulk Notice Generation through pre-defined template.
  • Multilingual notice generation.
  • Mobile application for field visit officers for scheduling regular visits.
  • Geo tagging.
  • Dash board & MIS report.
  • Integration with call centre- dialers.
  • Future NPA Predication and NPA provision.
  • Alerts & Reminders along with escalation matrix.

Follow up &
Collection Solution BENEFITS

  • User-based configuration for performing various tasks.
  • Future NPA Predication and NPA provision.
  • NPA statement for submitting to regulatory compliance.
  • Dashboard & MIS report.
  • Alerts & Reminders along with escalation matrix.
  • Backward & Forward Movement of Loan Portfolio.
  • System driven follow-ups based on Dynamic Risk Grading of the Customer.

Insights

Beacon Banking Solutions
Beacon Banking Solutions
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